NEXMIND LABS LLP
Ghaziabad, Uttar Pradesh
In their own words
NexMind Labs is building PrimeOps, an AI-powered IT Service Management (ITSM) SaaS platform designed for IT teams. The platform introduces innovation through intelligent ticket auto-routing, email-to-ticket automation, and real-time SLA management — capabilities previously available only in expensive legacy tools like ServiceNow or Freshservice. PrimeOps improves IT operations by reducing Mean Time to Resolution (MTTR) by up to 60% and eliminating manual triage entirely. The platform is highly scalable — built on AWS infrastructure, priced per agent per month, and designed to serve SMBs, mid-market, and enterprise segments across manufacturing, retail, healthtech and IT industries in India. With a setup time under 10 minutes and no hardware dependency, PrimeOps can scale from 5-agent teams to 500+ without any infrastructure changes.
Written by the company on its public Startup India profile. Not verified by us.
What the record says
- DPIIT recognition number
- DIPP257988
- CIN
- ACS-1570
- Registered on Startup India
- 2026
- Self-declared stage
- EarlyTraction
Where this is
District
Ghaziabad
Uttar Pradesh
Startup India records the district. We do not have a street address for this company, and we will not invent one.
No point is drawn, because we do not have one.
Geocode confidence: medium
What we do not know
- no incorporation date
- no funding signal of any kind
- no address beyond the district
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