QUEEN BROADBAND SERVICES PRIVATE LIMITED

In their own words

Queen Broadband Services Pvt. Ltd. is a privately owned company in Mau. We're proud to be one of Purvanchal's leading ISP Company. We create the connections that shape the future. We've been around since 2017. Since its beginnings, We have grown to become one of the best Internet service providers. Over this time we have maintained our commitment to providing premium quality services at extremely competitive prices. Our core business is domestic and corporate Internet services which include High Speed broadband service. We also provide qspot (Hotspot) in crowded places in Mau. The company's size allows us to provide best-practice levels of speed, reliability and security, yet at the same time maintain our commitment to personal service through investment in staff. Additionally, we have a wholesale division to service virtual ISP's. Our aim is to provide consumers with: High quality & Competitive price Simple setup & Ease of use Internet services with excellent customer care!. Vision We aspire to be the most admired and valuable company in India. Our goal is to enrich our customers' personal lives and to make their businesses more successful by bringing to market exciting and useful internet services To connect each village, town or city of Purvanchal with super fast, reliable internet, with lowest price possible. Mission Deliver clear and simple product/plan innovations periodically to ensure we continue to provide customers with the most advanced telecommunications offerings available at a competitive price. Provide a high level of service in our interactions with our internal and external customers, networks, systems and processes that deliver Best in Class customer satisfaction with a Likelihood of Recommendation score greater than 80%. Operate with integrity to achieve a superior customer experience via clear, simple and streamlined business processes and an attitude which puts the customer first in everything we do. Foster a culture of passionate, highly skilled and highly engaged people whose actions and attitudes are the basis of our enduring success. Employee engagement shall exceed industry benchmarks. Ensure consistency, simplicity and scalability in our service delivery to maximize customer growth and retention opportunities. Act in a way which is honest, fair, and responsible ensuring sustainable long term business practices. Values Customers — We understand that our business exists to deliver clear and simple solutions to meet the needs of our customers. Through Customer insight and knowledge we continuously improve every customer interaction. Pursue excellence — In everything, every time.We work tirelessly to make sure that everything we deliver represents our very best. We may not be perfect, but we always learn from our experiences and constantly improve. Doing What We Say We Will Do — We always deliver clear and simple outcomes in the specified timeframes and to the standard that we say we will. Teamwork — We operate the business with a sense of engagement that means staff take responsibility for their actions and behave with integrity in everything they do. Home/Life Balance — We provide a working environment that encourages staff members to have an appropriate balance between corporate and home life whilst still achieving our goals. Performance — We value employees who operate like Airnetwork is their business and balance commercially prudent business decisions with customer experience and ultimately share in the rewards that success brings. Who are We? We are You. A game we know how to play We are a bunch of techies who are committed to excellence. Whatever we are doing is to make your life easier, simpler and connected. A social responsibility We believe that change comes from within, that's why Queen Broadband is committed to donate upto 10% of its total profit for social welfare with focus primarily on Education, Employment and Health. An integrated team Our people are our greatest asset and biggest differentiator. They are passionate about results, and also believe in having a lot of fun along the way. However, that does not take away from the focus on work. We are passionate about delivering results. We are ambitious and impatient for success, and yet down-to-earth and approachable. A personalized service A happy customer is the foremost objective for us. Though we can't foresee the future, this is one thing that we can do, to keep you happy. We are more than just delivering customer service. We are delivering amazing customer service that will bring a smile on your face.

Written by the company on its public Startup India profile. Not verified by us.

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