SWAPZY PRIVATE LIMITED

In their own words

About Startup (Swapzy App) Problem: India’s second-hand market is highly fragmented and unorganized. Buyers face risks of fraud, misrepresentation, and unsafe payment methods, while sellers struggle with low visibility and lack of trust from potential buyers. Existing platforms often fail to provide secure payments or fair dispute management, discouraging users from engaging in the resale ecosystem. Solution: Swapzy is a technology-driven marketplace designed to make second-hand product transactions simple, safe, and trustworthy. The platform integrates an escrow payment system, where buyer payments are held securely until product delivery and acceptance. It also enables open-box delivery with courier witness, fair return policies, and transparent dispute resolution, significantly reducing fraud risk. Unique Value Proposition (USP): Escrow-based conditional payment release for maximum trust Open-box delivery to verify products at the time of handover Fair return mechanism holding both buyers and sellers accountable Ad-based monetization plans for sellers (₹49 – ₹1499) to boost visibility Eco-friendly approach that encourages reuse and reduces waste Revenue Model: Swapzy generates revenue primarily through advertising plans purchased by sellers for better product visibility. Additionally, a small platform commission is charged per successful transaction. Impact: Swapzy builds trust in India’s second-hand economy, empowers individuals to buy and sell safely, promotes sustainability through reuse, and creates new employment opportunities in logistics and customer support. With India’s fast-growing e-commerce adoption, Swapzy is positioned to become a leading player in the secure resale market.

Written by the company on its public Startup India profile. Not verified by us.