TWARIT NIDAN MICRO FOUNDATION

In their own words

Twarit Nidan Micro Foundation is known for its best services to rural unbanked people considering banking services. This is possible with a well-evolved in-house IT architecture with Integrated MIS with the usage of quality human resources. Twarit Nidan Micro Foundation Private Limited is one of the largest Business Correspondent Networks in India and has established thousands of Kiosks (Customer Service Point: a kind of Information technology-enabled kiosk run by the local entrepreneurs for facilitating basic banking services) in 28 states of India with a special focus on rural areas. Twarit Nidan Micro Foundation’s mechanism delivers better fund management systems and smooth operations across the country, continuous monitoring along with initial hand holding support with a very quick grievances resolution mechanism provides additional strength for catering to the financial inclusion needs of the country. All the Customer Service Points (CSPs) or Kiosk personnel are provided computer training, and cash management system training to improve client enrolment and service delivery, it improves their incomes and thereby improves Twarit Nidan Micro Foundation’s overall service performance. Twarit Nidan Micro Foundation’s products, processes and people are all focused on creating the highest value for the customer. This includes being respectful to customers, understanding their needs and being transparent with customers.

Written by the company on its public Startup India profile. Not verified by us.