CLINK AI TECHNOLOGIES PRIVATE LIMITED

In their own words

Clink is a customer retention and engagement platform built specifically for restaurants to solve a core industry problem: the inability to identify and engage repeat diners. Most restaurants lack visibility into who their returning customers are, how often they visit, or how to reconnect with them after a visit. As a result, they depend on third-party aggregators, manual social media marketing, or discount-based loyalty programs that reduce margins and limit long-term customer relationships. Clink’s key innovation is the creation of persistent customer profiles linked to physical restaurant visits. Using QR codes on tables or bills, along with POS integration, customers scan once and are automatically recognized on future visits. This removes the friction of traditional loyalty programs that require sign-ups, cards, or repeated actions, turning anonymous walk-in diners into known, addressable customers. Unlike conventional loyalty systems, Clink rewards natural behavior such as visiting, returning, and engaging on Instagram, rather than forcing artificial engagement or discounts. The platform combines visit history and social engagement into unified customer profiles, providing restaurants with actionable insights. Owners can identify regulars who haven’t returned recently and re-engage them instantly through automated WhatsApp or SMS, with minimal effort—around ten minutes per week. Clink is especially effective for cafés and casual dining restaurants with high walk-in traffic and strong Instagram presence. With over 100 restaurants using the platform, early results show a 32% increase in repeat visit rates, highlighting Clink’s impact on customer loyalty and profitability.

Written by the company on its public Startup India profile. Not verified by us.