MAGICA FACILITY MANAGEMENT SERVICES (I) PRIVATE LIMITED

In their own words

With our PAN India network of vendors and SME's, we strive to provide single window solutions to our clients having multiple facilities all across India. A dedicated SPOC will handle all your requirements, we are aware that there are many need based situations and effective response system is of utmost importance to the client, we also understand that service related issues will be there with any service provider, however, we assure you that our laid down systems are able to create a response mechanism that pre-empt the issues so that preventive steps can be taken to resolve the concerns before these are converted into issues. Please do visit us at https://www.facebook.com/magicafacility/ for latest updates and know our complete organizations profile. Few of our existing client list:- 1. Australian High Commission. 2. Alwar Public School. 3. American Embassy. 4. Abdul Latif Jameel Poverty Action Lab (J-PAL) 5. ACE Cranes. 6. Corbus India. 7. Deliott Consulting. 8. Eicher School. 9. Lumax Industries Ltd. 10. L&T Infrastructure Engineering Ltd. 11. Madhu Instruments Pvt. Ltd. 12. Procam International. (Airtel Delhi Half Marathon) 13. Parnika Group Ltd. 14. Pearless Finance and General Investment Ltd. 15. RG Stone Urology & Laparoscopy Hospital. 16. Sarens Heavy Lift India Pvt. Ltd. 17. Tata Communications India Limited. 18. Think & Learn Pvt. Ltd. (Byju’s) 19. Galgotia University. 20. Shofu Dental (I) Pvt. Ltd. And many more, all our clients have ethical business values and our team compliment these values. We also take this opportunity to introduce our complete services portfolio:- 1. Electronic Security Systems. a. CCTV Surveillance System b. Access Control System c. Intruder Alarm System d. Fire Alarm System Escalation Matrix for Electronic Security Systems: To ensure that all the issues are addressed and resolved within the delivery expectations, kindly note the escalation process for this division for your present and future reference, this escalation support is for 24 hrs a day, 365 days a year. 1st point of contact: Mr. Vikas Malik (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] 2. HR Consultancy and Salary processing: a. Overall Labour Compliance & Salary TDS Work Escalation Matrix for Soft Services: To ensure that all the issues are addressed and resolved within the delivery expectations, kindly note the escalation process for this division for your present and future reference, this escalation support is for 24 hrs a day, 365 days a year. 1st point of contact: Mr. Amit Kumar (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] 3. Security Services: a. Executive Protection Services b. Security Guards c. Security Officers d. Fire Safety Officer. e. Security Control Room Executives. Escalation Matrix for Security Services: To ensure that all the issues are addressed and resolved within the delivery expectations, kindly note the escalation process for this division for your present and future reference, this escalation support is for 24 hrs a day, 365 days a year. 1st point of contact: Pradeep Sehgal (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] 4. Soft Services. a. Housekeeping Boys b. Lady Housekeepers c. Pantry Boys d. Office Boys/Assistants e. Bikers Escalation Matrix for Soft Services: To ensure that all the issues are addressed and resolved within the delivery expectations, kindly note the escalation process for this division for your present and future reference, this escalation support is for 24 hrs a day, 365 days a year. 1st point of contact: Mr. Amit Kumar (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] 5. EPC Services a. Maintenance Team b. Airconditoner Maintenance and Annual Maintenance Contract c. Genset Maintenance and Annual Maintenance Contract d. UPS Maintenance and Annual Maintenance Contract e. Electrical panel Maintenance and Annual Maintenance Contract f. Complete Civil/Electrical/HVAC/Interiors Project’s on turnkey basis. Escalation Matrix for EPC Services: To ensure that all the issues are addressed and resolved within the delivery expectations, kindly note the escalation process for this division for your present and future reference, this escalation support is for 24 hrs a day, 365 days a year. 1st point of contact: Mr. Ashwani Kumar (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] 2nd point of contact: Mr. Nanhay Lal (Facility Management Team), e-mail id: [email redacted], Mobile No: [phone redacted] Plus a. Regular electrical maintenance b. all civil related jobs and maintenance c. all plumbing jobs and maintenance d. all carpentry jobs and maintenance e. day to day maintenance activities of a building f. auditing electrical bills g. maintaining EPABX h. Whitewash and Painting works i. liason work with Govt agencies j. Dog Trainers and handlers. k.Pet Dog Supplie

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