ONECLICK SUPPORT PRIVATE LIMITED

In their own words

In the fast-paced world of digital technology, ensuring that our devices are protected and functional is paramount. Sarvesh Kapoor and Piyush Gadhire, visionaries in the tech industry, recognized this need and established a groundbreaking venture that revolutionized the way we safeguard our consumer durable and digital gadgets. With a focus on extended warranty and accidental damage coverage, their company has swiftly become a beacon of trust and reliability for consumers across Maharashtra, Gujarat, Kerala, Calcutta, and APTG. In their pursuit of excellence, Sarvesh Kapoor and Piyush Gadhire have enlisted the invaluable expertise of industry veteran Karthik Kumar. With a remarkable career spanning over two decades in the consumer durable sector, including notable stints at companies like Croma, LG, Eureka Forbes, and Onsitego, Karthik Kumar brings a wealth of knowledge and experience to their team. As the Senior Vice President of Sales and Energetic Business Development at Oneclicksupport, Karthik Kumar plays a pivotal role in shaping the company's strategies, forging partnerships, and expanding their reach. His deep understanding of consumer needs and market dynamics is instrumental in driving the company's mission of enhancing customer experience and ensuring that the legacy of trust and reliability continues to thrive in the consumer durable and digital gadgets protection landscape. The Core Objective: Elevating Customer Assurance At the heart of their enterprise lies a simple yet profound objective: to provide comprehensive protection for digital devices, ensuring that customers can use their gadgets with peace of mind. Their extended warranty and accidental damage coverage plans have been meticulously designed to cover a wide array of devices, from smartphones and tablets to laptops and gaming consoles. A Customer-Centric Approach: Free Pickup & Drop, No Additional Charges What sets Sarvesh Kapoor and Piyush Gadhire's venture apart is their unwavering commitment to customer satisfaction. Understanding the inconvenience that device repairs can cause, they offer free pickup and drop services, eliminating the hassle of visiting service centers. Moreover, their transparent policies mean that customers do not face any additional charges during the repair or replacement process. This commitment to simplicity and honesty has garnered them a loyal customer base. Rapid Expansion and Strategic Alliances: A Testament to Success In a mere two months since its launch, the company has achieved a remarkable feat by appointing over 150 dealers. This rapid expansion is a testament to the quality of their services and the trust they have instilled in both customers and partners alike. Furthermore, their strategic decision to go live on Amazon has not only enhanced their reach but has also facilitated a seamless customer experience, making it convenient for users to avail their services. Geographical Reach and Future Plans: A Glimpse into Tomorrow Currently operational in Maharashtra, Gujarat, Kerala, Calcutta, and APTG, Sarvesh Kapoor and Piyush Gadhire have set their sights on further geographical expansion. Their vision involves reaching every corner of the country, ensuring that every digital device user can benefit from their services. By constantly evolving and adapting to the ever-changing tech landscape, they plan to introduce innovative coverage plans tailored to emerging technologies, such as wearables and smart home devices. Looking Beyond: Innovation and Sustainability In the dynamic tech industry, innovation is key to sustained success. Sarvesh Kapoor and Piyush Gadhire's company is not just limited to providing warranty services; they are actively investing in research and development. With a dedicated team of experts, they are working on incorporating cutting-edge technologies like AI-driven diagnostics and predictive maintenance, ensuring that devices are not just repaired but also optimized for better performance. Conclusion: A Future of Trust and Reliability Sarvesh Kapoor and Piyush Gadhire's venture stands as a beacon of trust in the digital age. Their customer-centric approach, rapid expansion, and focus on innovation have paved the way for a future where device users can navigate the tech landscape with confidence. As they continue to evolve and expand their services, one thing remains constant – their unwavering commitment to enhancing customer experience, making them the go-to choice for digital device protection. In the years to come, their journey promises not just protection for devices but also empowerment for users, ensuring that the digital revolution is accompanied by trust, reliability, and peace of mind.

Written by the company on its public Startup India profile. Not verified by us.

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