VOICE QUEST TELESERVICES PRIVATE LIMITED

In their own words

Voice Quest Teleservices Private Limited (Brand Name: Voice Quest) is a forward-thinking Business Process Outsourcing (BPO) company headquartered in India. We specialize in delivering highly skilled manpower and intelligent sales support services to global clients. We are proud to be a trusted outsourcing partner for a reputed business solutions company based in London, United Kingdom. Our mission is to enable business growth, enhance customer engagement, and drive revenue through a strategic blend of human expertise and AI-driven technologies. Founded with a vision to bridge the gap between global business needs and Indian talent, we offer end-to-end workforce outsourcing services, tailored to meet our UK client’s operational and strategic objectives. Our team works remotely yet integrates seamlessly with the client’s internal operations, ensuring consistent delivery and improved responsiveness. A key service offering is our call support operations, which play a vital role in boosting sales and customer satisfaction. Acting as an extension of the client’s team, we manage both inbound and outbound calls—helping generate leads, close deals, and resolve queries effectively. Every customer interaction is led by trained professionals using structured scripts and proven business logic. What differentiates Voice Quest is our integration of Artificial Intelligence (AI) into the customer service process. Tools like smart call routing, speech analytics, predictive dialing, and sentiment analysis empower us to deliver fast, personalized, and insightful interactions. As contributors to India’s digital economy, we create employment, develop skills, and export professional services. With support from the Department for Promotion of Industry and Internal Trade (DPIIT), we aim to scale operations, drive innovation, and generate high-value jobs. Voice Quest — Powered by People. Driven by Technology.

Written by the company on its public Startup India profile. Not verified by us.